Current Students

Everything you need, in one place.

Classes, money, housing, wellness, and campus life. Find what you need fast, and know who to call when you need help.

New to Allen? Start Here

Your first six weeks matter most.

Research shows the first weeks of college shape the whole year. Use this guide, and check off each step as you go.

  1. Week 1

    Get set up

    Log in to MyAllen and Quick Launch, find your classrooms, and read every syllabus. Make schedule changes before drop/add closes.

  2. Weeks 2–3

    Make connections

    Introduce yourself to each professor, meet your advisor, and join one club. Students who feel connected are more likely to stay.

  3. Weeks 4–5

    Check in on yourself

    Behind in a class, homesick, or stressed about money? That’s normal. Reach out now, while there’s time to fix it.

  4. Week 6 & on

    Prepare for midterms

    Plan your study time and visit office hours with questions. Check your midterm grades in MyAllen.

My first-semester checklist

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I Need Help With…

Find it by what you need.

Pick a topic. We’ll show you only what you need.

Your Support Team

You have a team here. Know who they are.

Asking for help is what successful students do. Here’s who to go to, and for what.

  • Classes & your plan

    Your faculty advisor

    Helps you choose courses, stay on track to graduate, and plan your major.

    Find your department →
  • Course questions

    Your professors

    Go to office hours early, not just before the final. They want to help.

    Faculty contacts →
  • Wellness & careers

    Counseling & Placement

    Confidential counseling, plus help with internships, jobs, and career planning.

    Call 803-376-5738
  • Paying for school

    Financial Aid

    Questions about your aid or your balance? Ask before deadlines pass.

    Financial Aid & Enrollment →
  • Life in the halls

    Residential Life

    Housing questions, roommate concerns, and repairs in your room.

    Call (803) 376-5732
  • Tech problems

    IT Help Desk

    Trouble with MyAllen, Canvas, or your password? Mon–Fri, 8 a.m.–8 p.m.

    Call 803-376-5901
  • Tutoring & writing

    Student Success Center

    Peer tutoring, study skills, test prep, and the Writing Center.

    Request help →
  • Safety, 24/7

    Campus Police

    Emergencies, safety concerns, and parking. Save the number in your phone.

    Call (803) 223-4544
Your Allen Roadmap

From first day to graduation day.

Every year has its own focus. Pick your year to see what’s next.

Find your footing

  • Attend orientation and learn your way around with the campus map
  • Meet your advisor in your first semester
  • Join a club through Student Activities
  • Learn MyAllen and Quick Launch
Every Term Checklist

Stay on track, every semester.

  1. Register and confirm your scheduleMeet with your advisor and register on time to avoid late fees.
  2. Last day to drop/addMake schedule changes in the first week of the term.
  3. MidtermsCheck your grades in MyAllen and talk with your professors early.
  4. Last day to withdraw without GPA penaltyTalk with your advisor and Financial Aid before you withdraw from a class.
  5. Course selection for next termPlan ahead with your advisor so you stay on track to graduate.
  6. Graduation applicationGraduating soon? Apply by the deadline on the calendar.
See this term’s dates →
First in Your Family

First to go. Not alone.

If neither of your parents or guardians finished a four-year degree, you’re a first-generation college student, even if a brother or sister went to college. Being first takes courage. It also means some parts of college may be new to everyone at home. That’s what this page is for.

What first-gen students often wish they’d known

  • Office hours are for everyone, not just students who are struggling.
  • It’s OK to ask “What does that mean?” Professors and staff expect it.
  • Ask Financial Aid before a deadline, not after.
  • Your advisor helps you plan every semester. Meet early and often.
  • Tutoring isn’t just for struggling students. The Student Success Center is for everyone.
  • Want your family involved? Ask the Registrar about FERPA consent, and share the family page with them.

College words, decoded

Syllabus
The guide for each course: assignments, due dates, grading, and your professor’s office hours. Read it the first week.
Office hours
Set times when professors meet with students. You don’t need a problem to go. Just stop by.
Credit hour
The unit used to measure a course. Your total credit hours decide full-time status, aid, and progress to graduation.
GPA
Grade point average. It affects scholarships, academic standing, and graduation.
Drop/add
The first days of a term when you can change your schedule. The deadline is on the academic calendar.
Withdrawal
Leaving a course after drop/add. Check the calendar deadline and talk with your advisor and Financial Aid first.
Major & concentration
Your main field of study, and a focused area within it, like Business Administration with an Accounting concentration.
Prerequisite
A course you must finish before you can take another one. The catalog lists them.
Accelerated session
A 7-week term. Allen offers A1 and A2 in fall, and A3 and A4 in spring.
Registrar
The office that keeps your official academic records, enrollment, and transcripts.
FAFSA
The Free Application for Federal Student Aid. File it every year to be considered for aid.
FERPA
A federal law that protects your education records. Once you’re in college, you decide who can see them.
Quick Answers

The questions students ask most.

How do I check my grades or schedule?

Log in to MyAllen. Midterm and final grades are posted there after faculty submit them.

What if I register late?

Late registration fees apply after classes begin: $5 the first day, $10 the second, and $30 the third. Register early to avoid them.

Should I drop or withdraw from a class?

Talk with your advisor and Financial Aid first, since dropping below full-time can affect your aid. Deadlines are on the academic calendar.

How do I get a transcript?

Order online through Scriborder. Official transcripts are $15, unofficial are $5, plus a $4 convenience fee. See how to order.

I can’t log in to MyAllen or Canvas.

Call the AU Help Desk at 803-376-5901 (Mon–Fri, 8 a.m.–8 p.m.), or email support@allenuniversity.edu, which is answered 24 hours.

Something in my room is broken. Who do I tell?

Submit a work order to the Physical Plant, and let your hall staff know.

Can my parents see my grades?

If you’re 18 or older, your records are protected by FERPA and are not released to parents without your written consent. The Registrar can explain how to give consent.

Where do I report harassment or discrimination?

Contact the Title IX Coordinator. For immediate danger, call 911 or Campus Police.

I don’t know who to ask.

Call the main line at 803-376-5700 and we’ll connect you with the right office.

Having a Hard Time?

Talk to us before you step away.

Falling behind, short on money, or just overwhelmed? Most problems have a solution if you reach out early. Start with the person who fits.

Not sure where to start? Just ask.

Call the main line, Monday–Friday, 8:30 a.m.–5:00 p.m., and we’ll connect you with the right office.

Call 803-376-5700