Information Technology Services
Tech trouble? We’ve got you.
Logins, Wi-Fi, your Allen email, Canvas, MyAllen, and your MacBook. Information Technology Services keeps students, faculty, and staff connected.
AU Help Desk
(803) 376-5901
Monday–Friday, 8 a.m.–8 p.m.
support@allenuniversity.eduEmail support, 24 hours
Allen Tools
Log in to what you need.
Use your Allen University login ID and password.
- Quick LaunchOne login for Allen appsLog in →
- MyAllen PortalGrades, schedules, and your accountLog in →
- CanvasYour courses and assignmentsLog in →
- Office 365Email, Word, Excel, and TeamsLog in →
Get help faster
When you call or email the Help Desk, include:
- Your name and Allen ID
- The device you’re using (MacBook, phone, lab computer)
- What you were trying to do, and the exact error message
- A screenshot, if you can
Stay safe online
- Never share your password with anyone.
- Be careful with emails that ask you to “verify” your account or click an urgent link.
- Lock your device when you step away.
- Think something’s wrong? Contact the Help Desk right away.
Our Team
Meet ITS.
- Mr. Samuel Paschal Jr.Director, Information Technology Services(803) 376-5901spaschal@allenuniversity.edu
- Mr. Ricardo HarrisonNetwork Administrator / System Engineer(803) 376-5903rharrison@allenuniversity.edu
Learning online?
See the tech setup, course formats, and support for online and hybrid students.